Information for Customers
Each Jordan Taylah garment is carefully hand crafted, stylishly branded and delivered to your door by Australia Post. Every single thread sewn by us is scrutinised for quality, colour, and strength.
Our name rides on the quality of your sleepwear so rest assured, we will settle for nothing less than brilliant.
We use Australia Post so no matter where you are in our world you can enjoy the comfort of Jordan Taylor Sleepwear. Orders within Australia will incur a $5.50 postage and handling fee, while international orders will incur a $15 postage and handling fee.
Payment can be made via PayPal through our online shop. Alternatively you may post a cheque or money order, or transfer money directly into our bank account. Please contact us for our Bank Details.
Please use your surname and order number as your reference.
Can't decide on the perfect gift? Gift Vouchers are available. Please contact us if you would like one and we can post one to you.
What is Jordan Taylah?
Jordan Taylah is a sleepwear label that was founded in 2008, by Taylah Golden and Ellie Jordan, who were both aged 12 at the time. The essence of the label is cute and quirky, with an emphasis on fun and comfort.
Why is Jordan Taylah different from other sleepwear?
All designs are created in Queensland, and are individually styled ensuring quality and character. The Jordan Taylah label represents ethical values in business and is committed to supporting children in Fijian orphanages.
How do I place an order?
Orders can be placed through the online shop, or if you would like something created especially for you please contact us.
What is the turnaround time for delivery of my order?
Orders are usually made upon placement, and sent out within 7-10 business days
What is our ABN?
Our ABN is 96 326 805 167. We are not registered for GST, and therefore do not charge it.
How can I contact you?
You can phone us or send us an email using the details on the contact us page.
To keep up with all the latest news, updates, pretty pictures, and general cuteness, you can follow my blog, team*taylah.
From there, you can find links to all our other bits and pieces; photography galleries, interviews with other artist and crafters, and inside news from JT HQ as it happens. You will often find new product peeks, before they hit the shop, too!
To visit the blog, click here. Don't forget to become a follower!